Frequently Asked Question

The Bagpipes:

The highland bagpipe was played by the Scottish army and later the Scottish regiments in the British army. As well as played on the dances and parties by both soldiers and the civilians. The Highland pipe became famous in the UK when it was used by the British army.
You need to take classes to learn to play bagpipe. Don’t try to learn on your own, you will never get it.
There is a variety of bags that are used by the pipers. The traditional bag is made of sheepskin and other types include “elkhide ” or synthetic material such as Gore-tex.
That depends on how well you learn and how much effort you put into it. Generally, for beginners it takes around 3-6 months on the practice chanter before they move to professional bagpipe. Once you move on to the pipe, it takes a few more months before you reach a certain playing level. The more you practice, the better you learn.
Well there are a variety of things that you can get with bagpipe such as the kilt, leather Sporrans, belts and buckles, headwear and a variety of other accessories to get a professional look of a bagpiper.

The General Enquiries:

Unfortunately, we don’t. We only sell new and high-quality musical instruments and accessories. We believe that we provide the best-quality to our customer which can be achieved through newly manufactured Highland instruments. That is why all of the products that can be seen in our store are completely brand new.
Contact our 24/7 Customer support team with your account reference number or the order number and we will either arrange a replacement or the return of the damaged item. More information regarding the return of damaged items can be seen in our Return Policy section.
Credit/ Debit Cards: We accept all major kinds of credit and debit cards like Visa, MasterCard, Visa Debit, Maestro and American Express.

PayPal: You can also pay us via your PayPal account or we can also issue PayPal invoice for orders over the phone or email.
We always stay updated with our stock. It is a very rare chance that you may see any item out of stock. However, if someday we receive a large number of orders consistently or a one single large order, then you may see this. We always keep updating our stock on daily basis, so we will notify you when that is item is back on stock and you can easily place your order. Or if due to some reasons, we are unable to fulfill your order, we will give a complete refund.

Shipment and Delivery:

We care more about your product than you do. We try to ship all of our orders within 24 hours of receipt except weekends. You will receive a notification when the order will be dispatched or you can easily track your order with the tracking number that will be provided to you. Most of our products are delivered in 2-3 working days.
Yes, you can always contact the courier company. We will provide you details if you need. Or you can use the tracking number of your parcel while contacting them by your own.
You should see our Shipment Information section for complete list of the countries we are currently shipping. If your country is not in the list, you can contact our Sales team and we will confirm you if the delivery is possible or not.
Contact our Sales and Support team and we will try to redeliver the product to you. All the items redelivered will charge a fee as per the product.
Contact us
5 Supplies Limited 217 Cippenham Road, Slough, SL1 5G, Berkshire England.

+44 (0) 8721 423 988
info@5supplies.com
©2019  5 Supplies Limited, All Rights Reserved.   |   Company Registration# 11756480
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